Returns & Refunds

At D-Diamond, we want you to be satisfied with your purchase. Please read our policy carefully before requesting a return or refund.

Returns
Due to the nature of our products, we do not accept returns for change of mind or incorrect selection.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.
We may offer a replacement or a full refund upon verification.

Lost or Undelivered Orders
If your order has not arrived within the estimated delivery timeframe, please contact us.
We will investigate and provide a replacement or refund where applicable.

Refunds
Refunds are processed to the original payment method once approved.
Processing times may vary depending on your payment provider.

Proof Required
To process a claim, you may be asked to provide photos or evidence of the issue.

Contact
For any return or refund requests, please contact us with your order details.

We reserve the right to refuse any request that does not meet the conditions above.