Terms of service
TERMS OF SERVICE
Last updated: July 2026
OVERVIEW
Welcome to PawLove by D Diamond.
Throughout the site, the terms "we", "us" and "our" refer to PawLove by D Diamond. We operate this website and provide all related information, content, products, and services available from this site to you, the customer.
By accessing our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree to these Terms, please do not use our website or services.
SECTION 1 - ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your state, territory, or country of residence, or that you have given consent for any minor dependents to use this website under your supervision.
SECTION 2 - PRODUCTS
We make every effort to display our products as accurately as possible.
However, actual colors, sizes, and appearances may vary slightly due to screen settings, lighting, photography, and manufacturing differences.
We reserve the right to modify, discontinue, or limit any product at any time without notice.
SECTION 3 - ORDERS
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method provided.
- Your purchase is for personal use and not for resale.
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Your purchases are subject to our Return & Refund Policy.
SECTION 4 - PRICING AND PAYMENTS
All prices displayed on our website are subject to change without notice.
Prices may not include taxes, customs duties, import fees, or other government charges applicable in your location.
You are responsible for any such fees imposed by local authorities.
SECTION 5 - SHIPPING AND DELIVERY
We strive to process and ship orders as quickly as possible.
Delivery times displayed on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs inspections
- Weather events
- Public holidays
- Circumstances beyond our reasonable control
Once an order has been handed to the carrier, shipping responsibility passes to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
- Logos
- Product images
- Graphics
- Text
- Designs
- Branding
is the property of PawLove by D Diamond or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
SECTION 7 - THIRD-PARTY SERVICES
Our website may contain links, tools, or services provided by third parties.
We are not responsible for the content, policies, or practices of any third-party websites or services.
Use of third-party services is at your own risk.
SECTION 8 - CUSTOMER FEEDBACK
If you submit reviews, suggestions, comments, or other feedback, you grant us permission to use, reproduce, publish, and display such feedback for business and marketing purposes.
You remain responsible for the content you submit.
SECTION 9 - ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Pricing
- Promotions
- Shipping information
- Availability
We reserve the right to correct such errors at any time without prior notice.
SECTION 10 - PROHIBITED USES
You agree not to use our website:
- For unlawful purposes.
- To violate any laws or regulations.
- To infringe intellectual property rights.
- To distribute malware, viruses, or malicious code.
- To engage in fraudulent activities.
- To interfere with the security or functionality of the website.
Violation of these terms may result in termination of access to our services.
SECTION 11 - DISCLAIMER OF WARRANTIES
All products and services are provided on an "as is" and "as available" basis.
We do not guarantee that:
- The website will be uninterrupted or error-free.
- Products will meet every individual expectation.
- Services will always be available without interruption.
To the fullest extent permitted by law, we disclaim all warranties except those required under applicable consumer protection laws.
SECTION 12 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, PawLove by D Diamond shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Nothing in these Terms excludes rights that cannot be excluded under applicable consumer laws.
SECTION 13 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of Western Australia and Australia.
SECTION 14 - CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon posting on this website.
Continued use of our website after changes are posted constitutes acceptance of those changes.
SECTION 15 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
PawLove by D Diamond
📧 ddiamond.official.co@gmail.com
📍 Perth, Western Australia
